Customer Support Representative – 24/7

Research and Development

icon Sofia, Bulgaria

In regards to our continuous dynamic development, we are looking for motivated people to become part of our team on the position of Customer Support Representative - 24/7. The job requires organizational skills for working with clients, as well as analytical skills in the preparation of various types of reports and statistics. Work is in 12-hour shifts. Location: Sofia, 6 Panorama Sofia Str., Richhill Business Center.


  • Written communication and coordination with clients.
  • Monitoring processing of the entered data in the computer system and their correction.
  • Creation of reports, according to certain indicators.
  • Data monitoring using specialized software.
  • Video surveillance monitoring.
  • Processing of collected information and structuring in daily reports.
  • Working hours: work in 12-hour shifts - day and night.


  • Completed secondary education.
  • Completed technical education.
  • Computer literacy (Windows, MS Office, Internet).
  • Proficiency in English (intermediate level - B1).
  • Previous experience on a similar position.

What we offer

  • Attractive and motivating salary
  • 13th Month Salary
  • Family support benefits
  • Additional Health Insurance Luxe package
  • Multisport card Fully Paid
  • Corporate Discounts
  • Company training & Professional development
  • 25 days paid vacation
  • Team buildings & Social Events
  • Free snacks, soft drinks, coffee, and fruits
  • State-of-the-art modern office & Relax zone with games
  • Free shuttles to Business Park


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